Service system

Service purpose: to uphold the principle of "good faith professional services." rapid reaction. Act now!

Services:
Refrigeration equipment within the warranty period for the equipment upon the acceptance of the appointed time.The equipment during the warranty period due to productquality issues, we are now offering free services.
☎ Project warranty: after passing the acceptance within the appointed time.
☎ Provides free technical guidance for installation and commissioning services.
☎ Lifelong preferences provides consumables, and assistusers in overhaul of unit.
☎ Training for users and technical operations personnel.
☎ Provides regular maintenance work (cold store body heat detection, equipment maintenance, refrigeration system, etc).
Value-added services:
Technical personnel to the scene while debugging user operator will be on-site lectures and hands-on training, allowing users the operator with the ability to operate independently.
Periodic user training held in Shanghai headquarters, equipment operation, management theory and practice of personnel training.
Company after-sales service personnel regularly or occasionally visit, and accompanied by a "greeting service with a smile" to ensure smooth service system.
For free at any time to provide users with technical expertise, equipment advice.
Service system:
Company dedicated service centers, opened a 24-hour maintenance call, received a repair call, maintenance personnel rushed to the scene in 3-5 hours. General failure within24 hours to solve, 3rd to resolve a significant failure.
☎ Service Center specialist dedicated to respond to user problems in using the device.
☎ Tel: 13817302461 Mr. Ma.
✉ Email: SCB@shyingxiang.com
QQ number: 2961987843 cold storage engineering consulting;
1951137356 refrigeration unit consultation;
2382197848 refrigeration parts advice;
1851209885 sale service.
Supervision of service:
In order to monitor the quality of after-sales service company service personnel, telephone company had established complaints, will promptly and accurately recorded the views of users and react quickly.
☎ Tel: 13916392758 Yin
✉ Email: yqh@shyingxiang.com